Kingston. City Hall - Ontario Works - Housing & Social Services Department, South Frontenac - Sydenham Satellite Office

City of Kingston's on-site Ontario Works case management services in Sydenham, one day (Thursday) per week

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Financial Assistance

Monthly financial assistance is available to eligible (needs tested) residents for basic needs and shelter. The amount of assistance paid is determined by family size, income and expenses.



Employment Assistance

Employment supports are available to help people become and stay employed. Funding and assistance may be available for community and employment placement, job searching, basic education or job-specific skills training, literacy training, supports to self-employment, Employment Readiness Scale, transportation, referrals to workshops and courses, Learning, Earning and Parenting (LEAP - a program offered to young parents) and addictions treatment.



Mandatory Benefits

Benefits prescribed in the Ontario Works provincial regulations include a monthly drug card, dental and vision care for dependent children, special diet, pregnancy nutritional allowance, diabetic supplies, incontinence supplies, medical travel and transportation, and guide dog allowance.



Discretionary Benefits:

Discretionary Health Benefits may include: adult vision and dental care, health and well-being benefits, new born / child benefits, and other items such as ID replacements.

Discretionary Residency Benefits may include: funding towards rent arrears, utility arrears, last month's rent deposit, moving expenses and emergency heating fuel.



Emergency Assistance

Emergency assistance may be paid to a person experiencing an extreme, urgent, and unusual situation that jeopardizes the health and well-being of a member of the benefit unit.



Interactive Voice Response (IVR) 1-800-808-2268 -- automated information and payment details, payment history, file status * information and announcements about Ontario Works * service not available to TTY users



Welfare Fraud Hotline 1-800-394-7867 -- to report allegations of fraudulent collection of Ontario Works and Ontario Disability Support Program assistance