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Go to Settlement Services in Ottawa

Ottawa Community Immigrant Services Organization

Community services centre for immigrants and refugees
  • assists newcomers, refugees and ethno-cultural groups to become equal participants in social, economic and political life
  • creating community and safe spaces
  • visiting programs include Legal Aid, Housing Help
  • free citizenship test classes for eight weeks, three hours per week
  • requirements Canadian Language Benchmark 4
Community Economic Development:
  • delivers career mentoring and networking programs to support newcomers to:
  • obtain employment in their field
  • develop an understanding of the workplace culture
  • build networks
  • develop strategies for employment maintenance and advancement
Programming includes
  • Core Career Mentorship
  • Federal Internship for Newcomers (FIN)
  • Refugee and Immigrant Supports to Employment (RAISE)
  • Pre-Arrival Supports
  • Ottawa Mentoring Collaborative
  • Job Search Workshops
Multicultural Liaison Officer Program: Multicultural Liaison Officer (MLO) partnering with the English Public and English Catholic school boards of Ottawa to provide:
  • settlement services to newcomer families in schools and summer programs
  • leadership development
  • civic engagement opportunities
  • helps create a welcoming school environment for newcomer students
  • helps youth gain the necessary skills to achieve their goals and develop a positive mindset to overcome the challenges they may be facing so that they can contribute to Canadian society
  • offered both at the elementary and high schools levels for immigrant and refugee youth, ages 13-24
Settlement and Integration Program:
  • multilingual and multicultural services to facilitate successful adaptation and integration processes
  • information and orientation sessions for individuals, families and groups
  • supportive counselling
  • settlement consultation
  • client advocacy
  • community referrals
Counselling Program:
  • see separate record for more information
  • offers academic, life skills, counselling, and arts-based support in a fun and interactive way
Language Instruction for Newcomers to Canada (LINC):
  • full-time and part-time English language training for newcomers for settlement and community
  • open to all landed immigrants and convention refugees over the age of 17
  • classes are offered in the South region of Ottawa
  • daytime and evening classes available
  • child care is also available
Refugee Sponsorship: private sponsorship of refugees by any group of five or more Canadian citizens or permanent residents 18 years of age and older who live in the expected community of settlement
  • group must collectively commit to provide the necessary support for their sponsored refugee for the full duration of the sponsorship
  • refugee must qualify as refugee according to Canada's refugee and humanitarian resettlement program.


Call contact person for each program


Newcomers, refugees and immigrants


Physical Access

Fully Accessible


Service - None