Settlement Assistance and Family Support Services

Information and Orientation Services - settlement services for newcomers who have been in Canada for less than 4 years, including landed immigrants, Convention refugees and foreign-born Canadian citizens

• orientation, information sessions, supportive counselling
• information and referral including housing, access to community resources
• employment assessment and preparation, job fairs, computer with free Internet access
• advocacy, interpretation
• English conversation classes
• participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry; care for newcomer children -- childminding for parents attending sessions

Newcomer Youth Girls Program

• ​empowers and supports immigrant and refugee girls focusing on healthy relationships, gender-based violence (GBV) prevention, and sexual health
• individual and group counselling with gender-based analysis positive (GBA+) approach
• educational and recreational activities

HIPPY (Home Instruction for Parents of Preschool Youngsters)

• ​home visitation program supporting vulnerable, isolated, and low-income mothers of children aged 3-5 years
• empowers mothers to take active role in preparing their children for school
• builds confidence, skills, and community connections.

Newcomer Settlement Program

• volunteer recruitment and training
• outreach, advocacy
• cultural activities

Services for Victims of Domestic Violence

• crisis intervention and safety planning
• individual and family counselling for women and children
• support groups and educational workshops
• referrals to community services such as Legal Aid, subsidized housing and Ontario Works/Ontario Disability Support Program (ODSP)
• advocacy, education and information

Men Make a Difference - culturally appropriate group sessions to learn techniques for developing healthy relationships, resolve conflict, and cope with anger

Seniors Services

• recreational activities
• support groups for isolated Afghan senior women
• assistance accessing community resources