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Go to Settlement Services in Toronto

FCJ Refugee Centre

Virtual support over the phone, call main office or email; will reply in an hour; in-person support also available; masks provided
  • support on immigration and refugee issues - offers holistic case management and service provision to precarious migrants and refugee populations
  • new clients may drop in Mondays 9:30 am-4 pm
Refugee Hearing Orientation and Appeal Preparation (Ready Tour)
  • allows refugee claimants to learn what will happen during hearing, how to be ready and what happens after decision is made
  • session occurs twice a month
  • Appeal Info Session for rejected refugees wanting to learn how to appeal a negative decision after the hearing
  • registration - calendar available in the immigration section of the website
Settlement and Integration
  • transitional housing for refugee claimant women and children, capacity 30 for stays up to 12 months
  • help with the refugee process, including legal, mental health, social services and other referrals
  • support and accompaniment to appointments
Food Distribution and Income Security Program: provides food hampers for vulnerable populations regardless of immigration status

Primary Health Care Clinic: by appointment; no Ontario Health Insurance required

Support Groups and Activities for Women
  • ongoing information-sharing on issues relevant to women adapting to a new culture
  • community activities, field trips,skills workshops
English Language Learning (ELL)
  • free beginner and intermediate online English classes
  • primarily for people without status and/or in a situation of vulnerability.
Youth Program
  • for newcomer youth regardless of immigration status
  • offers mutual support, volunteering and skills development, social and sports activities, Wednesdays 4 pm-6 pm
Services for Victims/Survivors of Human Trafficking: holistic support and full range of services through the process including orientation, legal information, immigration options, housing, employment support, and counselling

Migrant Protection Clinic Program/Capacity Development Training
  • travelling clinic where FCJ staff help local agency staff to conduct a clinic
  • remote services in small municipalities across Canada, support organization, agencies or communities
  • coaching for local staff to understand immigration processes
Migrants Workers Program -- 647-971-2153, call or through WhatsApp
  • holistic case management to migrants in any industry and of any immigration status, supporting with immigration procedures, access to healthcare, and referrals
Public Education
  • workshops/information sessions (in-person or online) for service providers, community organizations, schools and other organizations
  • access to up to date training materials and educational resources on topics such as refugee process and resources, refugee hearing preparation, refugee appeal steps, work permits, housing search, school enrollment, access without fear, humanitarian and compassionate applications, domestic violence and sponsorship breakdown


Call for an appointment or drop in on Mondays (except holidays); appointments can also be booked online


People with precarious migration status including refugee claimants, people without status, victims and survivors of human trafficking

Shelter -- refugee women and children

Residency Requirements: Greater Toronto Area


French - call front desk for appointment; Other - access to interpreters for other languages; website available in English, French and Spanish

Physical Access

Partially accessible - Wheelchair accessible building from Glenhurst entrance but washrooms not accessible


211 Ontario

This information comes from, a project of Findhelp Information Services. They are always updating their information, which comes from community databases across Ontario. Please use this form if you don’t see your agency listed or you have general feedback about this tool.