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Service Canada [Windsor-Essex County] - Employment Insurance
Service Overview
My Service Canada Account
- Temporary financial assistance and support in finding new employment
- claimants must conduct a reasonable job search to remain eligible
- Basic benefit rate is 55% of average insured earnings
- maximum weekly benefit $638
- duration of benefits based on insured weeks of work and regional unemployment rate
- claimants keep 50 cents of EI benefits for every dollar earned in wages, up to a maximum of 90% of weekly earnings
- claimants may choose instead to earn up to 40% of regular benefits or $75 per week (whichever is higher) with no reduction in EI payment
- for low income families who receive the Canada Child Benefit (see separate entry)
- amount based on annual net family income
- supplement will be added to EI payment
- 15 weeks sickness benefits
- 26 weeks compassionate care benefits
- 35 weeks for family caregivers to care for critically ill or injured children, and 15 weeks to care for critically ill or injured adults
- 15 weeks maternity benefits
- 40 weeks standard parental, 69 weeks extended parental benefits available to natural, legal or adoptive parents -- benefits can be shared by both parents
My Service Canada Account
- computer access to claim information
- independent appeal process for Employment Insurance decisions
- online employment information and job postings
- employers can post jobs online
Application
Application forms available online, by phone or in person at Service Canada sites
* Application and Records of Employment from previous employers should be submitted immediately after employment has ended, to have the claim considered from the last day worked
* the first week of a new claim is a waiting period for which no benefits are paid
* claimants' report cards must be correctly completed to generate payment
Online Services and Forms, Click Here
Eligibility
Persons legally entitled to work in Canada who have an interruption of earnings due to;
shortage of work
injury
quarantine
pregnancy
adoption
personal illness
or a grave illness in the family
Claimants must have worked a minimum of between 420 and 700 hours (depending on region) of insured employment in the year prior to application
600 hours for maternity, parental, sickness or compassionate care benefits
workers 65 years and older pay EI premiums and are entitled to EI benefits, though income from employment-related pensions will be deducted
Claimants who quit a job without just cause or are fired for misconduct are ineligible for regular benefits Just Cause Includes;
discrimination
sexual harassment
working conditions that constitute a danger to health and safety
significant modification of terms and conditions respecting wages or salary
leaving to care for child or immediate family member
major changes in work duties
Age Requirements: Ages: 18 year(s) and older
Languages
Physical Access
Fully Accessible - Parking, Washroom and Entrance
Fees
None
This record is © 211 South West Region Contact Centre (Windsor, City).


This information comes from 211Ontario.ca, a project of Findhelp Information Services. They are always updating their information, which comes from community databases across Ontario. Please use this form if you don’t see your agency listed or you have general feedback about this tool.